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Our new headquarters will be awarded a gold DGNB certificate for our focus on sustainability and recyclability. 

DGNB building

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Battery care

We power the future

We power the future

Our vision is to play a significant part in the development of the future of sustainable modes of transportation. Batteries and e-mobility can play a vital part in ensuring optimal conditions in the future of urban areas, while these will with certainty keep expanding rapidly. 

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Properly charging your battery will extend its lifespan. Therefore, charge your battery as often as possible and keep its capacity between 20-80%. The battery should neither be completely discharged nor left in the charger for an extended period.

Charging tips

Properly charging your battery will extend its lifespan. Therefore, charge your battery as often as possible and keep its capacity between 20-80%. The battery should neither be completely discharged nor left in the charger for an extended period.

Charging tips

Warranty Promovec
Warranty Promovec

From 1 June 2023, we offer that you, as a customer, can replace your old battery pack with a new one for a favorable price. There are many benefits of repairing a battery: you avoid buying a new battery at total cost, protect the environment, and help support your local bike dealer.

Replacement of battery pack

Improve your range

There are several factors that can affect the range of your e-bike battery. This includes how you ride your bike, how much assist level you use, the terrain you ride in, tire pressure, the weight of the rider, and the temperature of the weather. It all plays a part. Time is a factor too, all batteries lose capacity with time, whether in use or not.

Improve your range

There are several factors that can affect the range of your e-bike battery. This includes how you ride your bike, how much assist level you use, the terrain you ride in, tire pressure, the weight of the rider, and the temperature of the weather. It all plays a part. Time is a factor too, all batteries lose capacity with time, whether in use or not.

Improve your range

Improve your range
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Battery registration

Promovec offers a 3-year technical warranty and a capacity warranty on all batteries for e-bikes carrying Promovec's e-systems. The capacity warranty covers a guaranteed minimum capacity of 70% from the day of purchase.

To be eligible for the 3-year capacity warranty, the battery must be registered via Promovec's registration formula within 14 days of purchase.

Get your 3-year warranty

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