CUSTOMER TEAM
AS A CUSTOMER WITH PROMOVEC YOU ARE ASSIGNED THE SAME CUSTOMER TEAM THROUGHOUT THE COOPERATION PROCESS AND TOGETHER WE UNCOVER YOUR NEEDS AND DESIRES.
Our customer team is composed of various experts who all act as the customer’s professional sparring partner. Through extensive know-how we ensure that our customers receive the most competent service in all aspects from A-Z throughout the process. At the same time strive to know our customers well, We uncover specific needs also reflecting on their position in the market and other case specific idiosyncrasies in order to find the best e-bike option. It is important for us that we can help our customers to be competitive in their respective markets. in other words our focus is on the customer.
Our customer team consists of the following expertise: sales, purchasing and engineering.
In addition, the team has contact with other experts inhouse, for example in software engineering, logistics, supply chain management, graphic design and marketing.