Our vision is to play a significant part in the development of the future of sustainable modes of transportation. Batteries and e-mobility can play a vital part in ensuring optimal conditions in the future of urban areas, while these will with certainty keep expanding rapidly.
TIPS AND TRICKS
Lithium batteries (and indeed any type of rechargeable battery) do not like to be left discharged. It is good practice to recharge as soon as is reasonably possible after the battery goes flat. We recommend charging after every ride, that way your electric bike is always ready for your next outing.
There are several factors that can affect the range of your eBike battery. This includes how you ride your bike, how much assist level you use, the terrain you ride in, tire pressure, the weight of the rider, the temperature of the weather. It all plays a part. Time is a factor too, all batteries lose capacity with time, whether in use or not.
Promovec offers a 3-year technical warranty and a capacity warranty on all batteries for e-bikes carrying Promovec's electrical system.
The capacity warranty covers a guaranteed minimum capacity of 70 % from the day of purchase.
To be eligible for the 3-year capacity warranty, the battery must be registered via Promovec's registration formula by 14 days from purchase.
REGISTER YOUR BATTERY BELOW
REGISTER YOUR BATTERY